Privacy Policy

Avenio Corporation (“Avenio,” “we,” “our,” or “us”) operates the website www.avenio.ai (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site.

1. Information We Collect

Site Usage Data

When you visit our Site, we automatically collect certain information about your device and browsing behavior, including your IP address, browser type, operating system, referring URLs, pages viewed, and the date and time of your visit. This information is collected through analytics and session recording tools.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your interactions with our Site. Please see our Cookie Policy for full details on the cookies we use and how to manage your preferences.

Voluntarily Provided Information

When you submit a contact form, request a demo, or sign up for communications, we collect the information you provide, which may include your name, email address, company name, job title, and any message content.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Analytics: To understand how visitors use our Site, measure traffic, and analyze usage patterns so we can improve our content and user experience.
• Improving Experience: To diagnose technical issues, monitor Site performance, and optimize the user experience.
• Marketing and Communications: To send you information about Avenio products, services, events, and updates where you have provided consent or where we have a legitimate interest to do so.
• Lead Identification: To identify companies and individuals visiting our Site who may be interested in our solutions.

3. Third-Party Services

We use the following third-party services on our Site. Each provider has its own privacy policy governing its data practices:

4. Cookies and Consent

When you first visit our Site, you will be presented with a cookie consent banner. You may accept all cookies, reject non-essential cookies, or manage your preferences individually. You can update your cookie preferences at any time by clicking the cookie settings option in our footer.

Essential cookies required for the Site to function properly cannot be disabled. For a full list of cookies we use, please refer to our Cookie Policy.

5. Your Rights Under GDPR (EU Residents)

If you are located in the European Union or European Economic Area, you have the following rights under the General Data Protection Regulation (GDPR):

• Right of Access: You may request a copy of the personal data we hold about you.
• Right to Rectification: You may request that we correct inaccurate or incomplete personal data.
• Right to Erasure: You may request that we delete your personal data under certain circumstances.
• Right to Restrict Processing: You may request that we limit how we use your personal data.
• Right to Data Portability: You may request that we provide your personal data in a structured, machine-readable format.
• Right to Object: You may object to our processing of your personal data where we rely on legitimate interests as the legal basis.
• Right to Withdraw Consent: Where we rely on your consent to process your data, you may withdraw that consent at any time.

To exercise any of these rights, please contact us at privacy@avenio.ai.

6. Your Rights Under CCPA (California Residents)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

• Right to Know: You may request information about the categories and specific pieces of personal information we have collected about you, the purposes for collection, and the categories of third parties with whom we share it.
• Right to Delete: You may request that we delete personal information we have collected from you, subject to certain exceptions.
• Right to Opt-Out of Sale: You have the right to opt out of the sale of your personal information. To exercise this right, please contact us at privacy@avenio.ai with the subject line “Do Not Sell My Personal Information.”
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

To submit a CCPA rights request, contact us at privacy@avenio.ai.

7. Data Retention

Analytics data collected through our third-party providers is retained in accordance with each provider's data retention policies. You may consult each provider's privacy policy for specific retention periods.

Email addresses and lead capture data collected through our contact forms are retained until you request deletion by contacting us at privacy@avenio.ai.

8. Data Security

We implement industry-standard security measures to protect your information, including encrypted transmission over HTTPS. While we take reasonable precautions, no method of transmission over the internet is completely secure and we cannot guarantee absolute security of your data.

9. Children's Privacy

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately at privacy@avenio.ai so we can delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will update the “Last updated” date at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: